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Contact Copa Airlines Customer Service

How to Reach a Person at Copa Airlines

Verified Contact Information

Toll-Free Number:

  • 1-800-389-0772
    Bahamas
Call customer service

Sales/ Reservations:

  • 1-855-654-0566
    Guyana
  • 1-800-234-2672
    Jamaica
  • 1-305-371-2672
    Miami, United States
  • 1-877-389-3606
    St. Maarten
  • +54 800 800 2672
    Argentina
  • +55 800 886 2672
    Brazil
  • +1 647 493 5022
    Canada
  • +5 622 840 2641
    Chile
  • +571 800 011 2600
    Colombia
  • +5 064 000 0478
    Costa Rica
  • +537 204 1111
    Cuba
  • +507 800 2672
    David, Chiriqui; Panama
  • +5 932 342 2672
    Ecuador
  • +5 032 113 0369
    El Salvador
  • +5 022 307 6400
    Guatemala
  • +1 868 669 5189
    Haiti
  • +52 800 265 2672
    Mexico
  • +52 555 241 2000
    Mexico City
  • +5 052 267 0045
    Nicaragua
  • +507 217 2672
    Panama
  • +98 542 0074
    Paraguay
  • +511 700 9098
    Peru
  • +1 787 296 9824
    Puerto Rico
  • +1 809 200 2772
    Punta Cana, Santiago de los Caballeros, Dominica Republic
  • +1 809 472 2672
    Santo Domingo, Dominica Republic
  • +55 114 933 2399
    Sao Paulo, Brazil
  • +58 212 720 1450
    Venezuela

Copa Airlines Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Send Message

Copa Airlines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Copa Airlines Phone Number
1 (305) 371-2672
Average Hold Time
From 3 to 5 minutes
Average Calls duration
9 minutes
Most Popular Copa Airlines Email Address
privacy@copaair.com
Issue Resolution Rate
Low (15% reported full resolution)
Copa Airlines Customer Service Rating
4.9 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Copa Airlines Website:

Copa Airlines Help Center:

Corporate Office Address:

Copa Airlines, Inc.
Business Park, North Tower, Costa del Este
Panama, Panama
Panama

Other Info (opening hours):

Other Location:

Berna número 6, Planta Baja,

Colonia Juárez 06600

México


Mailing Address:

Copa Airlines

Box 0816-06819,

Panama, Republic of Panama

More contact details

Summary of Copa Airlines Customer Service Calls

5.1K TOTAL
CALLS
07:49 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Copa Airlines?

Request for Information Question:

  • “QUESTIONE”
  • “Need assistance”
  • “Wheelchair assistance”

Return/ Replace Question:

  • “I want to change the flight”
  • “Change my flight”
  • “I have a return ticket so I need to know how to book my flight”

Product/ Service Question:

  • “Buy tickets”
  • “Buy ticket”
  • “Make a reservation”

Activation/ Cancellation Question:

  • “Cancelar viaje”
  • “Cancel my flight”
  • “Cancel tickets”

Refund Question:

  • “Refund”
  • Refund info on my ticket
  • “Refund a purchase since dec 18”

Payments and Charges Question:

  • “Solicitar remmbolso billete”
  • “Pensionado discount”
  • “Missing Flight credit”

Shipping and Delivery Question:

  • “Quiero saber cuántas libras de puedo llevar en mi maleta pasaje business”
  • “Paid for upgrade did not receive”
  • “Quiero saber cuanta maleta puedo llevar”

Account Question:

  • “Stranded family member”
  • “Miles rewards”
  • “Forgot an cell phone in the aircraft”

Staff Question:

  • “I believe I've been scammed. Not that copa, but by a climb that is using copal services because I paid for ticket and I wanna know if there is any way I can block that ticket and get my money back.”
  • “Add a service dog to my reservation”
  • “Flight info and service needs”

Cards Question:

  • “Credit card fraud”
  • “Pay with 2 credit cards”
  • “Review credit card (Flight today!!!) Please, call me in spanish.”

Website/ Application Question:

  • “Website”
  • “Mt ticket is not appearing in the app anymore”
  • “I need to logon to Copa website”

Employment Question:

  • “Employment”
  • “Trying to send an email to get paid for final claim for lost baggage”

Other Question:

  • “I believe I have been scammed for a plane ticket”
  • “Pay for luggage”
  • “Upgrade”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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